Terms & Conditions

Last updated: 21 July 2026

These terms and conditions govern your use of the Skin & Joint Injection Clinic website and set out the basis on which we provide our services. By using this website or booking an appointment with us, you agree to these terms. Please read them carefully. If you have any questions, contact us at info@skinjointclinic.co.uk or on +44 151 203 7840.

About us

The Skin & Joint Injection Clinic is a private clinic led by Dr Soul Mugerwa, based at Higher Bebington Health Centre, 25 Brackenwood Road, Higher Bebington, Wirral, CH63 2LR. Our clinical lead is registered with the General Medical Council (GMC), and the clinic is registered with the Care Quality Commission (CQC).

Medical information disclaimer

The information on this website is provided for general information only and does not constitute medical advice. It is not a substitute for a consultation with a qualified healthcare professional. You should not rely on website content to diagnose or treat any condition, and you should always seek personalised advice before making decisions about your health. If you have an urgent medical problem, contact NHS 111, your GP, or call 999 in an emergency.

Appointments and bookings

Bookings can be made through our online booking system, by phone or by email. When you book, you are responsible for providing accurate information and for arriving on time. A consultation does not guarantee that a particular treatment will be offered; any treatment provided is at the clinical discretion of the treating clinician and only after appropriate assessment and informed consent.

Cancellations and missed appointments

If you need to cancel or rearrange your appointment, please give us as much notice as possible so we can offer the slot to another patient. We ask for at least 24 hours’ notice. Appointments cancelled at short notice or missed without notice may be subject to a charge, and any deposit paid may be non-refundable. We will always act reasonably and let you know of any charges in advance.

Fees and payment

We are a private, self-pay clinic. Fees for consultations and treatments are provided before treatment proceeds, and current pricing is available on our pricing page or on request. Payment is due at the time of treatment unless agreed otherwise. Prices may change from time to time, but the price quoted to you for a booked treatment will be honoured.

Results and expectations

Outcomes of any medical procedure vary from person to person, and no specific result can be guaranteed. Your clinician will discuss the likely benefits, risks and alternatives with you before any treatment so that you can give informed consent.

Use of this website

You agree that you will not:

• Use the website in any way that is unlawful or that could damage, disable or impair it.
• Attempt to gain unauthorised access to the website or any system connected to it.
• Copy, reproduce or redistribute content from the website without our permission, except as allowed below.

Intellectual property

All content on this website — including text, images, logos and design — is owned by or licensed to the Skin & Joint Injection Clinic and is protected by copyright and other intellectual property rights. You may view and print pages for your own personal, non-commercial use, but you may not otherwise use our content without our prior written consent.

Links to other websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or privacy practices of those websites, and a link does not imply our endorsement.

Limitation of liability

While we take care to keep the information on this website accurate and up to date, we do not warrant that it is complete or error-free. To the fullest extent permitted by law, we are not liable for any loss or damage arising from reliance on website content. Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we handle your personal information.

Complaints

We aim to provide a high standard of care. If something has not met your expectations, please see our complaints procedure.

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with a revised “last updated” date. Please check this page periodically.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.